Data controller
Datalaw SpA, RUT 76.XXX.XXX-X, located in Las Condes, Santiago, Chile. Data Protection Officer (DPO): José Luis Enberg, dpo@datalaw.lat.
Data we collect
We collect: name, work email, company, professional role and optional pain description when you contact us via form. If you write us on WhatsApp, we log the event (timestamp, source page, message text with sensitive pattern redaction). If you accept analytics, we collect aggregated usage metrics.
Purpose and lawful basis
We use your data to respond to your commercial or legal inquiry (lawful basis: pre-contractual measures, Art. 12 Law 21.719). We do not send automated marketing. Analytics metrics are aggregated and do not identify you.
Sub-processors
Firebase (Google Cloud, region southamerica-east1 in São Paulo) stores form data. Plausible Analytics (EU) measures traffic in aggregated, cookie-less form. We do not transfer data outside LatAm without your consent.
Retention
Form inquiries: 90 days. WhatsApp events: 180 days. Aggregated analytics: 13 months (Plausible standard). After this period, data is automatically deleted.
Your rights (ARCOPB)
You can exercise Access, Rectification, Cancellation (deletion) and Opposition by sending a request to dpo@datalaw.lat. We respond within a maximum of 30 business days.
Breach notification
In case of an incident affecting your personal data, we will notify the Data Protection Agency within 72 hours of detection, per Art. 47 Law 21.719.
Changes to this policy
We will publish any material change on this page. We recommend reviewing it periodically.
Contact
For privacy inquiries: dpo@datalaw.lat.